Repair submission form

You must fill out the repair form to submit a repair request and choose from our various shipping methods. Regardless of the shipping method chosen you must fill out the repair. One of our experts will contact you as soon as we receive the device to inform you of the diagnosis and repair costs. The payment methods accepted remotely are Visa or MC by phone call, Interac transfer and PayPal.

*** For a quick estimate before shipping, call us toll free at 1-888-632-0683 ***

1. Your device

2. Shipping method*

In person

Bring your device to the repair center located at 169, chemin Saint-François-Xavier in Delson. Charged repair costs will be payable directly to the repair center when you pick up the device. Hours of operation are Monday to Friday 9:00 a.m. to 5:00 p.m. You do not need an appointment to drop off your device.

Repair time: 1 to 24 working hours*.

Bring your device for repair to the chosen drop-off location. A $24.99 fee plus taxes will be requested to cover transportation and evaluation costs. We will reimburse these costs at 100% if the device is repaired following the evaluation. The repair costs will be payable directly at the drop-off location when you pick up your device.

Repair time, including return shipments: 4 to 8 working days*.

By delivery

You will receive a copy of the repair form by email, along with the Purolator prepaid voucher, to print (a few working hours later). Insert the form into the box with your device properly packaged and stick the Purolator label to the box.
Call the toll free number for a pickup 1-888-744-7123.

Repair time: 3 to 5 working days, following the reception of the device*.

You will receive a Purolator Express box by mail in which there will be the packaging for your device as well as the prepaid form for the return to the repair center. Tear off and stick the prepaid shipping label to the outside of the box and place the repair form inside with the device.
Call the Purolator toll free number for a pickup from your home at 1-888-744-7123.

Repair time: 3 to 5 working days, following the reception of the device*.

*Depending on the parts availability.

3. Your informations*







* The fields with a * are required.